Things salon owners ask.

If yours isn’t here, email us. A person answers.

About Belle

Will clients know they’re talking to an AI?

Belle introduces herself by name and sounds natural, but she never pretends to be a person if someone asks. Most callers just want their appointment booked quickly, and that’s what she does.

What does she sound like?

Warm and unhurried. You pick her voice during setup, and you can change it any time. She doesn’t sound like a robot reading a menu.

What if a caller asks something she doesn’t know?

She says so, takes a message or transfers to you, and logs the question so you can add the answer in a minute.

Does she speak other languages?

Belle answers in English today. If your clients call in Vietnamese or Spanish, tell us when you reach out and we’ll let you know where that stands.

Setup and your phone

Do I have to change my phone number?

No. You forward your existing number to Belle, all the time or only when you’re busy and after hours. Forwarding can be turned off any day.

How long does setup take?

About 30 minutes with us on the phone: twenty to tell Belle about your salon, ten to pick her voice and test her. Then two minutes to forward your calls.

Does it work with my booking system?

Yes. Belle connects to the booking system you already use, so what she books lands in the same calendar as yours, and she keeps her own client cards on top. Which systems we connect to changes, so call us to confirm yours before setup.

Can I turn her off for a while?

Yes. Text Belle “off” and calls ring your phone like before; text “on” and she picks up again. You can also set it by hours, so she only covers when you’re busy or closed.

Is my clients’ information safe?

Calls, notes and client cards are encrypted in transit and at rest, kept only for your salon, never sold and never used to train anything. You can export everything or ask us to delete it at any time.

Can my techs see the bookings?

Yes. Each tech can see their own day, and Belle lets them know when something lands on it.

Run a salon? Let’s talk.

Your salon’s name and city is enough. A human writes back the same day.